Privacy Policy

This Privacy Policy explains how Prolifiq ("we", "us", "our") collects, uses, and protects information when you visit our website or submit a form to us. This is a general-purpose policy intended as a starting point — it is not legal advice, and we'd recommend having it reviewed by a lawyer familiar with your business and the regions your clients are in before relying on it.

Information We Collect

When you use this site, we may collect:

• Information you submit directly — name, email address, phone number, business details, and project information when you fill out our quote request, contact, or newsletter forms.
• Reviews you submit — your name, optional email/company, and the content of any review you choose to publish on our site.
• Basic usage data — pages visited, device/browser type, and approximate location, if analytics tools are enabled on this site.

How We Use Your Information

• To respond to quote requests, contact messages, and prepare project proposals.
• To send transactional emails (confirmations, replies, proposals) related to a request you made.
• To send occasional newsletter or marketing emails, only if you subscribed, with an unsubscribe option in every email.
• To display approved testimonials/reviews on our site.
• To improve our website based on aggregate, anonymized usage patterns.

We do not sell your personal information to third parties.

How We Store & Share Your Information

Form submissions are stored in our database (hosted by Supabase) and are only accessible to authorized administrators of Prolifiq, protected by password and two-factor authentication. Outbound emails are sent through Resend, a transactional email provider. We don't share your information with any other third party except where required by law.

Cookies & Analytics

We may use privacy-conscious analytics tools to understand how visitors use this site in aggregate. These tools may set cookies or use similar technologies. You can control cookies through your browser settings; disabling them won't prevent you from using the site, though some features may not function as intended.

Your Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, contact us at hello@prolifiq.co and we'll respond as promptly as we can.

Data Retention

We retain quote requests, contact messages, and related communications for as long as reasonably necessary to provide our services and maintain business records, unless you request earlier deletion.

Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

Contact Us

Questions about this policy? Reach us at hello@prolifiq.co.